SpellboundRX      
 
Customer Reviews
 
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If you are not 100% satisfied, return the product for a full refund!
Period.


SpellboundRX
is a different kind of company. Our proprietary Pheromone Molecule Complex formulations are unique and extremely effective.
We manufacture all of our pheromone products in our own laboratories to very strict standards with the highest quality materials. 
We guarantee that you will be absolutely satisfied with your entire experience with our company and our products.
FOR UP TO ONE FULL YEAR!


 

What does SpellboundRX Guarantee? Everything.

The Purchase
The entire SpellboundRX Customer Satisfaction Team works very hard to make sure your order is expertly prepared and promptly shipped to you in the highest quality packaging.  If there is any problem when your order arrives, send it back for an immediate exchange or a full refund.

The Pheromone Complexes
We have developed our Pheromone Molecule Complexes with some of the most potent formulations ever created.  That is not a marketing claim - it's a fact. We guarantee the chemical content and potency of all of our Pheromone Complexes.  If it doesn’t have what we say it has in it, at the concentrations we say, send it back for an immediate exchange or a full refund.

The Fragrances
Our Fragrance Blends have been developed with some of the most sophisticated techniques in the industry.  Fragrance is a very personal thing and everyone likes different aromas.  If you are not crazy about a SpellboundRX fragrance that you selected, send it back for an immediate exchange or a full refund. 

The SpellboundRX Pheromone Experience
Every pheromone product will work differently on different people.  We have designed our products to be the most effective in the world with perfectly matched fragrances and balanced pheromone complexes.  If you are not satisfied with the results of any of our products, send them back for an immediate exchange or a full refund.

Your Privacy
You can be assured that no one will ever know that you have purchased from SpellboundRX unless you tell them.  We ship your order in plain packaging and your purchase will appear on your credit card statement as GynexGroup, Inc. our parent company.

Your Personal Information

We take protection of your personal information very seriously.  Because our website uses the most secure and state-of-the-art technology, you can be assured that your transaction will be safe from beginning to end.  We have partnered with Authorize.Net, the leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks

SpellboundRX and our payment gateway partners adhere to strict industry standards for payment processing, including:

256-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

Industry leading encryption hardware and software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

We never share your information with anyone other than our shipping vendors necessary to process and ship your order. For additional information regarding the protection of your sensitive data, please read the Authorize.Net Privacy Policy.

Refund, Credit or Exchange

For ninety days after the purchase of your product, you can receive a FULL REFUND of the product cost you paid or exchange for any other product of equal value. For up to One Year, you can receive FULL CREDIT of the product cost you paid towards any other order or exchange for any other product of equal value.

* The One Year guarantee period applies to all orders placed directly by consumers on the SpellboundRX.com website and does not apply to orders placed by dealers, resellers or independent representatives. Terms of product guarantee and return policy are detailed in the SpellboundRX dealer, reseller or independent representative agreements. Please refer to your specific agreement for more details that apply to you.

 
Got Questions? Let us help.

Or Call Us
888-784-6389
Ext. 201 for Customer Service
8:30 am - 5:30 PM MST
Monday through Friday


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Return Policy

If for any reason you are not completely satisfied with your purchase, you can return it within One Year from the purchase date. If you return your product withn 90 days of purchase, you can receive a refund of the product price you paid or exchange for another product. If you return your product from 91 to 365 days from the date of your purchase, you can recieve a store credit of the product price you paid or exchange for another product.

To return an item for exchange or refund, click on the RMA Request button to the right to submit a Return Merchandise Authorization request. When your request is received and validated, we will send you an email with an RMA number, return shipping label and and instructions for shipping your return. Any product returned without an RMA number must be refused and sent back to the sender.

We recommend you ship your return via USPS Priority Service so you can track the shipment.  Do NOT use FedEx or UPS because they will not deliver to the Post Office box where our returns are processed. When your return is received, your account will be credited the original amount of the item being returned less shipping and handling. Shipping and handling charges are not refundable.

If you received free shipping when you placed your order, our standard shipping and handling charge will be deducted from your refund. Refunds will be issued back to the original credit card used to place the order.

No refund will be made for returns not received by SpellboundRX.

If you have questions about a refund or about our policy, please contact us.

 

 

 
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© 2002-2014 GynexGroup, Inc. All rights reserved
SpellboundRX, Scent of Seduction and Phero-notes are
trademarks of GynexGroup, Inc., registered in the U.S. and other countries